Testimonials

Client Testimonials

North Yorkshire Water Park 2019 - 2021


“The major expansion of facilities at our North Yorkshire Water Park has been one of the largest and most complex projects undertaken by Dawnay Estates for many years (at least 20!). This public facing rural leisure enterprise was crucial to get right to all areas, but most particularly for the new 70 seater café overlooking the lake and watersports activities. We needed a real 'expert in their field' to help us make all areas of the café work - from the customer flow, interior design, to the fit out of the commercial kitchen and recruitment of a dynamic café manager. Mollie fulfilled all these briefs admirably & has been a pleasure to work with throughout; I would (and already have!) strongly recommend her services to fellow managers of rural estates."

David Steel, Chief Executive, Dawnay Estates including the North Yorkshire Water Park

Project: Water Park Expansion including New Café

Cartwright Hall Art Gallery 2018 - 2019


“Mollie helped us at a critical time during the planning of a new facility, she understood our requirements quickly and clearly articulated what she could do for us. Communications were effective and jargon free, and she shared her thinking with us at key moments and gave us honest feedback. The resultant report was well written and has helped us immensely in making our case and understanding the next steps.”

Helen Thornton, Museum Director

Project: New Café Development

The Folly Museum & Coffee House

2018 - 2019


“It was a pleasure to work with Mollie. Her catering expertise coupled with her excellent interpersonal skills were invaluable in resolving a challenging management issue to the satisfaction of all concerned. I would have no hesitation in recommending her.”

Steve Amphlett, Chair of Trustees, The Folly

Project: Museum & Coffee House Income Generation

Poole's Cavern & Buxton Country Park 2018


“Mollie’s work really helped us to clarify a difficult project and enable us to move it forward. Her contribution was very valuable and much appreciated.

Jonathan Davey, Buxton Civic Association

Project: Visitor Centre Layout & Flow


National Trust & Newcastle City Council 2018

“Mollie was a real asset to the team -insightful, highly organised, and easy to work with. She showed a clear passion for place and for enterprise in a green space context. She really got what the task was trying to achieve, and delivered over and above the requirements of the brief, to tight deadlines, to produce work of a very high standard.

Howard Bristol, External Partnerships Team, National Trust

Project: Income Generation for Newcastle Parks

National Trust 2017 - 2018

“Mollie has worked with the National Trust to help implement a major programme of systems change within the North region. She has brought an invaluable mix of commercial understanding, a delightful communication style and a brilliant organising mind to the task. Mollie has been clear, unflappable, client-centric and delivery focused. I have felt much more comfortable about our ability to realise the benefits of this key investment as a result.”

Harry Bowell, Regional Director, National Trust North

Project: National 3 year programme implementing new procurement, finance, back office systems, tills, website. Etc. and managing people change



Nicola Bexon, Marketing Director, York Minster

 "This is exactly what we needed. Uncompromising and clear recommendations. I’m very grateful to you for pulling this together."

Project exploring options for catering, retail and commercial opportunities, including external commercial rents


Kitty Anderson, Owner, Kirkharle Courtyard

 "Thank you so much for all the help you gave us. You certainly enabled us to get our thinking straight and the paperwork you provided was invaluable."

Project to provide advice and documents relating to outsourcing the catering outlet
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